Sales – Power Counter Rep I

Position Summary

Position duties include but are not limited to: coordinates the rental and inside counter sales of new and used Power Systems equipment within the assigned branch to achieve profit goals.

Position Duties/Responsibilities

Primary Responsibilities:

• Develops high output rental and sales of machinery.
• Develops marketing strategy to reach as wide a market as possible to expand business.
• Conveys the highest quality customer service to all buyers and clients.
• Works with other sales coordinators, branch managers, dispatchers and shops to ensure the completeness of all paperwork and contractual agreements.
• Is required to dispatch trucks in a safe and efficient manner to meet customer needs.
• Maintains a safety conscious work environment both inside and outside of store.
• Answers in-coming customer phone calls quickly and efficiently.
• Assists with walk-in customers, outside sales force and other departments and works with dispatch to ensure rental orders are completed “on time”.
• Writes return tickets and does billing and files it in the proper place.
• Assists with and ensures all equipment in the yard is neat in appearance and in proper order by classification.
• Performs related duties as assigned by supervisor. Assist outside sales with quoting and proper filing of all documentation.
• Is responsible for opening and closing the store and the associated security.

Supervisory Responsibilities:

• No formal responsibility for supervising others

Position Requirements

• Knowledge, skills and abilities typically acquired through a high school education with technical training.
• Mechanical troubleshooting experience?preferred
• Communication skills, including verbal, written, non-verbal, listening and presentation skills
• Analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines
• Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using data base systems.
• Must be able to lift 70+ pounds on an as needed basis in order to assist customers with products.
• Ability?to operate all equipment safely

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Strong multitasking abilities, detail-oriented and self-motivated
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, and people at all levels inside and outside the organization
• Proficient computer and data entry skills with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Numerical competency such that the incumbent has the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages etc.
• Ability to work in a fast-paced environment
• Communication skills, including verbal, written and listening skills
• The ability to work overtime and be on-call as needed, including weekends
• Creative thinking skills; good decision-making skills and basic goal setting skills
• Problem solving skills and a strong ability to apply policies, procedures, guidelines and laws
• Good interpersonal skills, including influence, negotiation, coaching and counseling
• Ability to work outside the standard 8:00am to 5:00pm when required

Other Requirements of Position

• Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager
• Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies
• Frequently communicates with management, coworkers, and customers/vendors
• Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.